Introduction
Welcome to Helio ("we," "our," or "us"). We are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application.
Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Email address (for account creation and communication)
- GLP-1 medication information (type, dosage, schedule, start date)
Health Data
When you use Helio, you voluntarily provide daily health metrics including:
- Weight measurements
- Calorie and protein intake
- Physical activity (steps)
- Water consumption
- Sleep hours
- Medication adherence
- Digestive health information
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Generate personalized AI-powered insights about your health patterns
- Communicate with you about your account and our services
- Detect, prevent, and address technical issues
- Comply with legal obligations
Data Storage and Security
Your data is stored securely using Supabase, a trusted database provider with enterprise-grade security. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
AI and Third-Party Services
We use OpenAI's API to generate personalized insights. When processing your data through AI services, we:
- Do not share personally identifiable information (PII)
- Only send anonymized health metrics necessary for insight generation
- Do not allow third-party AI providers to store or use your data for training purposes
Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and all associated data at any time through the Settings page.
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Export your data
To exercise these rights, please contact us at the email address provided in the Contact section below.
Children's Privacy
Helio is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Medical Disclaimer
Helio is not a medical device and does not provide medical advice. The insights provided are for informational purposes only and should not replace professional medical consultation. Always consult with your healthcare provider regarding your GLP-1 medication and health concerns.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
privacy@helioiq.com